As somebody who usually writes in order to help the masses in one way or another, no matter if it is to inform or entertain, it really bugs me when I see people complain about something, but then do nothing to fix the thing they are complaining about. Recently on TechCrunch I saw a feature about Firefox 3.5 crashing for one of the writers. I though, hey – maybe they’ll have some interesting information on how to get around or troubleshoot the issue; maybe I should check it out.
Let us check out this post together shall we?
Ever since the new Firefox 3.5 came out about a month ago, I’ve been using it as my main browser. Generally I am very happy with it.
Hey, that is cool. I have been too! I can “relate” with that.
But there is one persistent bug that might push me to another browser: it keeps crashing on me.
Oh, really? Hate to hear that, wonder what is causing the crashing?
This usually happens when I have too many tabs open (like 15 or 20, which is not unusual for me towards the end of the day). The whole thing will just freeze and I’ll have to force the browser to quit.
Well, that is odd. I usually run the same thing or more during my day and have yet to have that problem. Then again, I am only running a handful of extensions too. So maybe that is where the problem is?
Without basic stability, none of the other great features or add-ons really matter much.
Yeah, that is true – but, did you try to fix your problem?
I realize that Firefox 3.5
is ajust came out of beta, and to be fair, it has become slightly more stable over the past month (it was crashing every day in the beginning, now it is just every few days).
So, you didn’t do anything to fix it?
I’ve been patiently waiting for the crashing to stop as Mozilla releases patches and updates.
Did you try to fix it?
I’m on a developer build, so maybe I’m just asking for crashes.
You are just waiting for somebody to do it for you magically? Well, maybe your not the only one – go ahead and give me a few quotes from somebody else. Go ahead, the floor is all yours.
But plenty of other people are complaining as well.
Wait a minute, did you just quote Twitter? Ok, so there are 2 and a half pages of people saying Firefox 3.5 crashes. Also worth noting that there are 15 pages people who say they love pirates. Oh and you can’t forget the page and a half of people who think toast is god.
Now, before you paint me as some Firefox loving wing nut, I can admit Firefox might have some flaws, and some people might be having problems with it. However, when you have a megaphone the size of TechCrunch try to at least help people who might be in your same shoes rather than trying to paint a perfectly fine browser as an unstable mess.